HERRIOT'S IN HAWES PRIVACY POLICY

 

These web terms and privacy policy were reviewed and updated in Feb 2021

We examine our privacy policy regularly and update it in accordance with applicable new laws and guidance from the UK Information Commisioners Office.

 

PRIVACY

Please take a moment to read the following to learn how we handle your personal information.

Protecting your privacy is important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand our Privacy Policy, we can provide you with better service.

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• Gathering your personal Information

We gather personal information from you when filling online forms. If you contact us by telephone, your name and telephone number is stored.

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• Reasons for storing your personal information

We store your personal information in order to keep you up to date with information about our services and to enable us to contact you for the legitimate purpose of running our business, e.g for replying to any enquiries you make, billing and offers. We use third-party booking and card processing companies. You can find their privacy information on their web sites here: https://en.freetobook.com/ | https://www.worldpay.com/uk

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• Storage of your personal information

All personal information we have is stored on our in-house database within our premises. One member of staff has access to and administers the information when required. 

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• Cookies & caches

Like many websites, this site uses "cookie" technology. The cookie identifies your browser with a unique, random number. The cookies we use are anonymous and do not reveal any personal information about you and are used solely to enable sections of the site to perform effectively. Your computer may also store a cache of the webpages you visit, you can delete this and the cookies with a simple procedure present in most browsers.
By using this website you are giving your consent for the use of such cookies.

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• Server logs

Our raw server logs - which contain your ip address, operating system, web browser information and records the pages and documents viewed - are archived for one month and then removed from the server. We do this so we can track unauthorised server activity as part of a business critical need to prevent fraud. The server also logs anonymous activity for the purpose of recording traffic statistics to enable us to view web traffic on various sections of the website.

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• External links

This website may contain links to other sites. We do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

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• Sharing your personal information

We do not give any personal information to any other person or business, or use the information gathered in any other ways than those described above. If required by law or legal process to disclose your personal information, we will do so only in accordance with the law.

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• Access to your personal information

You are entitled to view, amend, and in accordance with your 'Right To Be Forgotten', delete the personal information we hold about you. You can email your request to info@herriotsinhawes.co.uk

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